Bye Bye Comcast – Part 2

I have read before how people had gotten resolution or at least contacted by Comcast for writing complaints about Comcast in public domain. I never thought I’d get my turn. I got the following email today for my “Bye Bye Comcast” post yesterday.

I am sorry to learn that you are now leaving our company due to pricing. We certainly value your business and we would like to retain you as our customer. Please know that I will be happy to reach out to my contacts and see if there are any promotions that may be of interest to you. If you are interested in my assistance, please feel free to reply with your best contact number so that we can discuss this further.

Thanks in advance for the opportunity to assist!

I replied with my number and did receive a call from the contact. Despite already signing up for DSL, I thought that even if I don’t get a good deal out of this, I can still offer my genuine opinion on their offer, in terms discount package that’s only available through getting their triple service. I did speak up about such, becuase in my mind, it is not very smart because many people rely on only their cell phones these days. They would end up wasting the phone service and pay more money even with discount.

Now I await response. Stay tune for part 3!

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